Air & Plumbing Today Reviews
Date of Service: 11/29/2023. We had a leak on the bushing connected to the Pressue Control Valve outside the house near the water meter. We were referred by a good friend of ours to Air & Plumbing Today. The staff member who answered the phone (a lady) was professional, courteous, respectful and understanding. She was able to schedule us for a same day appointment (1pm to 3 pm time frame). Roger R was the technician (professional plumber) who was assigned to our property. He immediately identified the issue and was ready to fix it. Roger R was punctual, professional, respectful, friendly, conscientious, explicative and ethical. He was able fix the leakage properly. We received a 90 day warranty. We had an outstanding experience across the board with this company. We would use their services again and recommend them to my family and friends. Thank you!!
I would like to thank Orlando and Jarvis for an outstanding job. They thoroughly inspected our water pressure, suggested a change out the bathtub fixture which we agreed to and informed us that our water softener was no longer working effectively. Orlando even gave my husband a class on how to drain the water heater and how often to drain it. His wealth of knowledge is totally a benefit to homeowners. We definitely appreciate their expertise and professionalism. They were very respectful. I will always do business with Air Today and Plumbing Today. Thank you guys for the great service. You are amazing and we appreciate you!
Our technician was respectful of my husband and me, and our property. Quick and courteous, too. Furthermore, I was impressed he came prepared. He came to do a hydrostatic test, but nearly everything he touched he brought a replacement around with him into the house just in case something was needed on the spot. No running back to his truck having to find it, it was all there at his fingertips. Very professional!
Tatum and Jarvis did an awesome job replacing our two water heaters. They were very professional and courteous. Everything was explained to me and they ensured that they cleaned up after they finished as well as disposing of the old ones. Their company beat out the competition by a huge margin. We saved a bunch of money. I would highly recommend.
Today I had the pleasure of meeting Tatum from Air & Plumbing Today. He went above and beyond to make sure we were good to go. I had 2 toilets replaced, the price was reasonable and he did a quality job. I would definitely recommend using this company and especially Tatum for your plumbing needs. I will use them in the future for mine. Great job!
Andrew G and his team were awesome! They made sure to cover my floors and keep things tidy. Installed a new HVAC system and showed me how to use everything. Very courteous and helpful! I would definitely recommend Andrew and others at Air Today. Always can depend on them to get the job done!
I had a last minute emergency. My water heater went out and I have 3 children under 5. Called at about 12 and they had my new water heater in by 5. Brian was very professional and knowledgeable. He walked me through everything they were doing. Tatum brought the parts from the where house as soon as Brian told him what was needed. These gentlemen had me up and running in no time. They showed real team work and knew what the other was going to do... One step ahead kind of thing. Very pleased and will recommend them every chance I get.
Andrew and Micah installed my new AC system. They did a wonderful job. Very nice, helpful and professional. It’s nice to see a company that is really interested in their customers and cares about them. Michelle at the office was wonderful too. She was so polite and followed up with me on everything. Glad to do business with Air and Plumbing Today.BFM
Orlando came across very professional, knowledgable, and straightforward. He explained to me everything he would need to do to repair my concerns; as well the needed item replacement estimates to complete the necessary upgrades. He was very thorough in answering all of my questions. My daughter recommended your services. Today was my first time using Air and Plumbing. Also, the office person who took my call was very helpful.
First time using this Company. I had a water test preformed today. Shane B. Responded. This young man was very informative, polite, thorough, and listened to what questions l had, answering them all, including showing me what was happening in the plumbing line on that screen thing he had. Shane is an outstanding asset to your company. He should be recognized. Thank you Shane
Chris, Mike, and Danny were an incredible team. They were very efficient in getting my water softener and purification system installed. They explained everything very thoroughly and answered all of my questions.
Another awesome job done by AIR TODAY AC & PLUMBING LLC. Thanks Manny M. And Roger R. ( TECH) for a job well done.This will be my go to place for my HVAC & PLUMBING services. Again thanks for everything.
Troy was really helpful and explained to me everything he would need to do to repair my AC. He’s very professional and knowledgeable about his work. The company is extremely responsive and had me scheduled for a diagnostic and service call within less than 24 hrs of contacting them. And there is no fee for the diagnostic/service call. I am very happy with the service that we received. We also ended up signing up for the extremely affordable maintenance plan and will only ever be using them for our AC needs.
Roger R. was patient with us while we figured out whether the project to replace water heater was covered by our insurance. He was not pushy at all and very helpful. Excellent job replacing the unit and fittings! Great job to him for upholding the standards of excellence of his profession and company.
Tony, Gus, and Caleb were great! Great service, very polite, and thorough. They installed 2 AC units same day. Great quality for a very reasonable price! Will recommend this team to anyone needing new AC units or are in need of any repairs! Thank you all!
Who would have known? This Company has been in the area for years. I got lucky with my service appointment yesterday. They sent an experienced, knowledgeable technician that was able to explain things and answer all my questions. Christopher R is very professional and competent at his job.
My technician Tatum did an awesome professional job on fixing my sink, garbage disposal, replacing new water heater and water meter pressure valve at an excellent price.I never leave reviews because I can’t waste my time on providing bad reviews. However, once in a lifetime, u find a company and technician as I have today that exemplifies customer service, quality products and technicians that actually treat u with respect, honesty, ethics, and absolute professionalism. That was Tatum! Thank u for all u did for me! I’m a permanent customer now!
Seriously the best experience with an AC company.. My unit went out in my condo and I had one company come take a look and they told me 9-11 weeks. If you’re a Texan in August, you know we can’t wait that long. They came out on a Monday and had it replaced by Thursday with a better option and was so communicative, kind and super helpful. If I could give them a 10/10 I would :). Awesome company with awesome reps!
This was my first time using Air and Plumbing Today. The office people answering the phones were helpful and kept me up to date on everything. I'd really recommend Mike and Edgar from here. They were efficient and thorough. Mike was great in listening to what I was needing and once the work was completed he walked me through all that was done . He made sure to answer any question I'd had and pointed out how any new equipment worked prior to departing. I really appreciate this company and team.
Whoever answers your phone on weekends needs kudos. She was calm and understanding and took me out of my freak-out mode. Y’all were able to come same day and that makes all the difference to a Texan. Jack B was so awesome! He knew his way around my problem and got my air conditioner back to running correctly. You earned my yearly maintenance and I want Jack B back. Thank you!
Every interaction with Air & Plumbing Today has been exactly what it's supposed to be; professional, knowledgeable, fair pricing, excellent quality work, well explained, and they cleaned up when the work was completed. The diagnosed the issues thoroughly, even when it wasn't a straight forward problem. Brian and Daniel went the extra mile to problem solve and search for the root cause of the issue and once found looked for a solution quickly. They brought other problems they saw up to code immediately and never made me feel like they were trying to pad the bill. The entire experience left me feeling like I was taken care of and secure knowing that if I had issues again that there was someone I could trust to call and solve the issues going forward. Job well done!!
My AC went out in the late evening. I sent an email and received a reply early the next morning. They sent Frank out three hours faster than they projected! He was efficient, professional, knowledgeable, and had us up in running in no time. Excellent service and they offered several options to consider. Always receive great service here!
Cris and his partner did an awesome job. They were professional, courteous and explained everything to me.I couldn’t ask for anyone better to put in my walk-in shower and it is awesome.
Air Today was recommended to us so we called to have an a/c tune-up. Christopher cameout today right on schedule and serviced our a/c. He took the time to explain how our system was doing (we’ve only been in the house for 18 months). He was knowledgeable, friendly & efficient! We’ll definitely call Air Today to keep our system in top condition!
Jacob E. and his helper did a very great job. They are very respectful and was telling me everything that they were going to do right before they did it. That way I could understand it. Jacob also showed me how to do the thermostat. I am highly grateful for him and y'all's company. Thank you very much!
I chose Air & Plumbing Today to install a new ac system in my home. I am highly satisfied with both the level of professionalism and work ethic from the technicians who performed the installation. I would highly recommend this company. Very reasonable compared to its competitors. Gus was thorough and answered all questions. I will definitely choose this company in the future.
Carlos was great. Very nice and knowledgeable. I did have a issue (not with Carlos) that was resolved quickly and professionally. The manager listened and understood my concerns and made it right. I made the choice back in 2019 to have a new unit put in by them and I don’t regret it for a second. Every technician has been knowledgeable, friendly, and fast.
Was recommended A&P Today by my plumber of all people.No wonder Air and Plumbing Today has such great reviews. Available for same day service, honest assessment of issue, fair pricing, quick diagnosis and fix and best of all- no high pressure sales on unnecessary upgrades, warranties, work etc! I will continue to use and recommend air and plumbing today.
I had the best experience with Chris and his assistant. Chris was super knowledgable and tremendously helpful! They replaced my disposal and the price was reasonable. They were friendly and polite. I will call on Chris again when I have any plumbing issues.They saved the day for our family!
Chris was able to get my drains working again and did a thorough investigation of the root cause (which is literally roots in the pipe). He showed m3 visually what the issues are and explained what I needed to do on my end and the next steps very clearly. He was educational, friendly and professional. I will always call Air & Plumbing Today first anytime I have any issues.
This was my first time using this company and I was very impressed from beginning to end. My first phone call was handled quickly and efficiently. The a/c repair technician Frank O notified me that he was on his way and arrived on time as promised. Frank O was very professional and explained everything to me. He didn’t try to oversell. He repaired what was needed. I will be using this company in the future and I highly recommend them.
Orlando and Shane did an awesome job. They quickly diagnosed my issue of low water pressure and offered me a competitive price to take care of the issue. Very professional and they went above and beyond my expectations. Would recommend them and this company to anybody who needs plumbing repairs.
The techs that came to my house were very efficient and hard working. They showed up when expected and completed the jobs to my satisfaction. There was a little snafu with my faucets and Orlando was able to come up with a solution. It was very hot outside but they didn’t complain at all and fixed the leak in my yard. This is the second time I’ve used this company and I’ve been completely satisfied both times.
I’ve had multiple experiences with this company, and each has resulted in having my issues fixed.The latest visit I made the decision not to invest more $ in fixing a 15 year old unit, but to get a new system. While there was a miscommunication in the unit I ended up with, they made it right. It happens. Installers were friendly and efficient. My house is cooling down as I type this. Overall I would recommend this company. Just be sure to fully take the time to understand what you’re buying.
Carlos was phenomenal! Came in diagnosed my issue and got me taken care of. Air & Plumbing Today easily has the best customer service and professional team in San Antonio. Highly recommend.All other air/plumbing companies just simply don't compare, especially 1st Choice.
Chris from Air & Plumbing Today was very knowledgeable and professional. He got our home feeling cool again. Highly recommend this company as I was quoted 2+ weeks from another company. Too hot to not have cold running a/c in this Texas heat.
Amazing experience with Air and Plumbing Today. After dealing with another company who wouldn’t return calls and said they were waiting on a part for a week, I decided to give Air & Plumbing Today a call. They really saved the day. They sent the technician Chris out the same day. He was very professional and thorough. He was able to find a part same day, and get my air working all in one day! I really appreciated the extra time he took to make sure my air was up and running. Thank you!!
Roger R and his team were great. They were able to help us out the same day we called for some valve replacements. The team was curtious, professional, and kept me informed along the way (even though it was just a small job). We have used this company a couple of times now and have had very positive experiences both times. We look forward to working with them again.
I absolutely loved my experience with Air & Plumbing. Our main technician Chris was very thorough and explained everything in such detail (why it was important, the risk of waiting, what alternatives we had, etc). I appreciated the fact that Chris gave us several options to choose from for what we needed (which was extensive)… small minor immediate repair of a pressure valve and save up for the bigger issue and hope we don’t have issues while we save or get everything done and corrected in one visit (water softener had died, our drain wasn’t working properly, pressure to house was horrible, etc)I even called the company back for additional questions because my job had to done a different day (to get parts, start early, etc) and he immediately called back and answered all my questions. I would definitely use them again! Great customer service!
Micah and his team was amazing! Very professional and even stayed late to make sure that my AC was working properly. The AC is now blowing cold air and everyone in our house is comfortable! Very personable and we even discovered that we are from the same city! Thanks for going above and beyond.
Jack was very professional and honest. Had the a/c problem resolved in less than an hour and gave excellent advice on how to help extend the life of my 11 year old system. Shout out to Nicole too for her amazing customer service. Keep up the great work! That’s how you build trust and new customers. I highly recommend Air and Plumbing Today.
Before they were Air and Plumbing Today, they were just Air Today, and that's when I had my first experience with them. They came out to service my unit, and although we ended up having to buy a new one, the installation was professional and thorough. We had a couple of minor problems after the install and the team was on it immediately and didn't charge any extra for the extra help.Our most recent experience with a service/maintenance call was prompt, professional, and thorough. I would recommend Air and Plumbing Today to friends and family without reservation.
I have used this company for a few years for my air conditioning installation and maintenance. The customer service is amazing. I called in service and a technician was out to my house within an hour. The tech went above and beyond to show me the issues with my AC and said he was able to fix it really quick because he had the parts in the car already. One of the quickest service I have ever experienced from any company. 100% recommend!
The tech, Orlando was very knowledgeable and professional. He was earlier then expected and that was very much appreciated. He took the time to explain the equipment and process. His assistant Shawn was very helpful too. He was a real asset to Orlando and was also very knowledgeable. This company was recommended to me by a friend that used them and I was very satisfied and pleased with their service and their friendly technicians. I will recommend them to my friends.
Had my AC go out - ended up springing for a new one in the end. They were able to get a technician out to me for the initial consult the day after I called and got me in for a replacement two days after that. They were responsive, the workers were uniformly pleasant and professional, and when I had minor issues with the system just after install they got technicians to me to figure it out within a couple of hours. It was not a cheap week but I do think their work was competitively priced. I would use them again.
Reviewing as a tenant here: we had issues with our HVAC that was inspected by a different vendor who said the owners would have to replace the entire unit. Landlord didn't agree and we thought we'd have to suffer through this Texas heat. Air & Plumbing came out to get a second set of eyes, and it turned out to be a really simple (and much less expensive) fix. The technicians were very professional, explained everything and showed exactly what they fixed. They were honest, respectful, and punctual.
The technician was very professional and after explaining what we were experiencing with our AC, he gave me a couple of ideas on what was happening. He then walked out to the unit and talked me through everything he was doing and looking for. Once he found the problem he walked me through the repair and also explained why it occurred. The first AC tech that came from another company said I had two burnt parts and with parts and labor it would cost $1500 dollars. With Edgar, he found the problem and just fixed what was needed and did not try to up sale any additional services or parts. A very honest technician with a great company! I will definitely continue to use Air Today Air-conditioning and Heating.
Superb service, showed up on time the same day on a Sunday. Technician was knowledgeable and said "there's nothing wrong just the thermostat was set to heating pump, if that's the case we won't charge you". I was amazed for his honesty. I admire honesty, for that I purchased the maintenance one year plan. All-around amazing job.
Our water heater went out and in less than 24 hours we had a brand new one installed. Incredible service, fair price, and very professional service. We will definitely use them again! Very happy customer.
I cannot say enough good things Plumbing Today LLC! They were very professional and got the job done quickly and efficiently. They were also very reasonably priced. Chris and Anthony did a great job! Highly recommend using them.
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